Network frustration
Last week I had this crazy idea to get a wireless router and set it up so that I could roam with my laptop and eventually add more computers to my network. I had no idea what I was getting myself into.
First, let me say that it’s not the first time I’ve done this, so it should not have been so difficult. But, then again, I had no idea what I was up against.
The problem was, that when I went to the store to purchase a router, I picked up a router that was hopelessly out of date. Of course, I didn’t know this until later. I was looking for the brands I knew (Linksys, etc.) but didn’t find them so instead I picked up a D-Link Router - never bothering to look at the date of manufacture. At first, I couldn’t even get it to make a connection with my computer, but finally after several tries I did. Of course, I was in contact with the Italian help desk for this via email, but the only wisdom they provided was to tell me to use the reset button. (I figured that out myself.)
Then, I could go no further without receiving an error, but by this time, the router installation program had already modified the IP address, Gateway, and DNS1 & 2 used to connect to the internet. And yes, someone (we won’t mention any names) didn’t think to back up that information or even to simply write it down.
So, I had to contact my ISP, but considering that it was Friday night, I knew I wouldn’t hear back until Monday. Fortunately, my contact there is very helpful (and understands my half-English half-Italian descriptions of the problem) and Monday morning he gave me the information I needed so that I could go back to using my DSL and stop using my backup telephone line (talk about slow). This time, I wrote everything down though.
So, it was back to step 1 and I tried again to set it up with no luck. I could tell my router was connecting to the internet because packets were going back and forth and I could communicate with the router from the PC, but I couldn’t get to the internet through the Router. My ISP contact assured me it was some local setting since he was able to see my PC on the network.
I tried upgrading firmware and got nowhere. Then I noticed, that the system time was wrong on the router. When I tried to change it, I had a dropdown menu of choices for year and it didn’t go past 2007. Could this be the problem? I don’t know, but after an entire day of messing with it and getting nowhere and since it was obviously pretty outdated, I decided to return it to the store. Now, this can be a fun process here in Italy. Stores here rarely take things back - regardless of whether you have a receipt or not. Plus, I had bought it 10 days before, so I was ready for an argument. But, fortunately for me, after I pointed out the problem, they did take it back and I was able to swap it out for another brand (which, I checked to make sure was of recent manufacture.)
Within 15 minutes last night I had my wireless network set up, after a week’s worth of frustration with the previous model. Thank Goodness. You can be sure that in the future I’ll be checking any computer equipment I buy here to make sure it’s a recent model. It was no fun having to go back to dialup for 3 days.
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May 6th, 2008 at 1:17 pm
You have both frightened and inspired me. I will be sure to check the date when I finally get a router, I promise
May 6th, 2008 at 2:00 pm
This has been a screaming failure for me all along. We pay top “dollar” for outdated technology and we did even before the euro was so strong. When you would go to US sales sites, you couldn’t even find the things being offered here because they were considered obsolete. What cost $599 would cost euro798 on sale!
I am on dialup and lately it’s been working at 33,600 to 42,000. There are things that won’t even work at those speeds.
May 6th, 2008 at 9:24 pm
Hello, I am with Judith, I use dial up because I cannot justify using cable or DSL, the cost is too high. I get 52 or 53 constantly, but I never dwnld streaming audio or video. it just takes too long. but blogs are fine!! and ebay is good!! so I am living with it. CIAO.
May 7th, 2008 at 8:04 am
Sognatrice, who would have thought that I would have had to check the manufacture date? It really blew me away when the most recent date I could choose was 2007.
Of course, my biggest mistake was not backing up my settings before I started. I learned my lesson though.
Judith, I feel your pain with the dialup. I was so happy when they finally put the DSL in here. Granted, it’s not the fastest on the market, but it beats dialup hands down. The outdated technology is so frustrating though. It would cost a fortune to have this stuff sent from the US - not to mention having to pay customs once it actually got her - (plus you would have to get adapters for it too - otherwise I would just buy all my stuff online and have it shipped over.
Giolina, with my work being on the internet, plus publishing webpages and keeping up with my blog, dialup just won’t cut it. When I was still on dialup, I updated a webpage one day and it took 12 hours! Yikes!
May 11th, 2008 at 5:04 pm
I can’t believe your town has DSL!
May 12th, 2008 at 6:24 am
When you get here I’ll give you the name of the company. They may operate in your town too. I know they have the same system in Mafalda and maybe even in Montemitro.